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In a crisis right now? Unfortunately we don't offer crisis support right now, but we know what it feels like to be in a really difficult place.

Don't be embarrassed - many of us have been there. Please get help by checking out the details below.

If your life is at risk right now:

If you feel like you might attempt suicide or may have seriously harmed yourself, you need urgent medical help. Call 999 for an ambulance. Go straight to A&E if you can.

Call your local crisis team – if you don’t already have their number, you can find an urgent mental health helpline on the NHS website.

If you can’t do this by yourself, ask someone to help you.

Mental health emergencies are serious. You’re not wasting anyone’s time.

If you don’t want to call 999:

If you can keep yourself safe for a short while but you still need urgent advice, contact NHS Direct in Wales by dialling 111.

Calls to NHS 111 Wales are free from landlines and mobiles. Information on what to do out of hours – including evenings, weekends, and bank holidays – is available here.

Contact your GP surgery and ask for an emergency appointment. Many GPs are now offering these remotely.

If you need to talk right now:

Whatever you’re going through, there are people you can talk to anytime. You can:

Call Samaritans on 116 123 (UK-wide).

Call C.A.L.L. on 0800 132 737 or text HELP to 81066 (Wales only).

The Mental Health Helpline For Wales, Community Advice & Listening Line, offering a confidential listening and support service. Freephone 0800 132 737 or text HELP to 81066.

Text SHOUT to 85258 (UK-wide).

Shout 85258 is a free, confidential, anonymous text support service. You can text us from wherever you are in the UK. If you are struggling to cope and need to talk, trained Shout Volunteers are here for you, day or night.

These services are for anyone who's struggling. They won't judge you. They're free, they're anonymous, and they're always open.

Try calling someone you know?

We know this could be difficult and may be embarrassing but you may get more help than you think.

Calling a trusted friend or family member during tough times can provide vital emotional support, attentive listening, and valuable perspectives.

They can offer comfort, understanding, and reassurance when you need it most. Additionally, they create a non-judgmental space for you to express yourself freely, releasing built-up emotions and gaining a sense of relief.

Moreover, their outside viewpoint can bring fresh insights and alternative solutions that help you gain clarity and make informed decisions. Ultimately, reaching out to a friend or family member during difficult moments reminds you that you have a support system that genuinely cares about your well-being.

How can I prepare for a crisis?

When you’re feeling in crisis, you just need to focus on staying safe and getting help. But if you have moments when you’re feeling calmer and less overwhelmed, we have more information that could help you across the Helpu site.

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Supported by | Gyda chefnogaeth gan

Nathan Woolls
Working Word
GIG Cymru - NHS Wales
Ticket Source

The content provided on helpu is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified mental health provider or other qualified health provider with any questions you may have regarding a mental health condition. Never disregard professional medical advice or delay in seeking it because of content found on helpu. If you are in crisis or need immediate assistance, please contact emergency services or a mental health crisis hotline in your region. Reliance on any information provided by helpu is solely at your own risk.

 

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